Toilet Won't Flush. Won't Stop Running. Leaking on the Floor. We Come Today.
Astoria Plumbing & Water Heater Specialists handles every toilet problem from a simple flapper replacement to a full toilet swap. We carry common replacement parts and standard toilets on our trucks, so most jobs are completed in a single visit — no second trip, no waiting on parts.
A plunger handles surface clogs. When it stops working — or when you've tried multiple times and the toilet still won't drain — the blockage is deeper in the trap or drain line. We clear it with a professional closet auger or drain snake, fast and clean. If flushing also causes other drains to back up, that's a main sewer line issue — we handle that too.
A constantly running toilet wastes up to 200 gallons of water per day — and it shows up on your bill. The cause is almost always a worn flapper, a faulty fill valve, or a float set at the wrong level. All three are inexpensive parts, quick to replace, and fixed the same day.
Water pooling around the bottom of your toilet means the wax ring seal between the toilet and the floor flange has failed. This is not a drip to ignore — water leaking under your toilet damages the subfloor, the floor covering, and the ceiling of any room below. We replace the wax ring, reseat the toilet, and test it before we leave.
Water dripping or running from the tank onto the floor, or from the tank-to-bowl connection, is usually a failed tank-to-bowl gasket, loose tank bolts, or a cracked tank. We diagnose the exact source and replace the failed component — or if the tank is cracked, we replace the toilet entirely.
A broken handle, a handle that has to be held down to flush, or a weak flush that doesn't clear the bowl are all internal tank component issues — handle arm, flapper, or flush valve. These are straightforward same-day repairs.
A toilet that moves or rocks when you sit on it has either a broken floor flange, a failed wax ring, or loose mounting bolts. Left unfixed, a rocking toilet breaks the wax seal completely and causes a leak at the base. We reseat and secure it properly.
Turn off the water supply valve behind the toilet immediately — clockwise until it stops. Then call us. An overflowing toilet is one of our top priority calls. Multiple fixtures backing up at once usually points to a drain cleaning issue further down the line, not just the toilet. We clear the blockage and confirm the drain line is fully clear before we leave.
Cracked porcelain, a toilet that has needed repeated repairs, an older high-flow unit running up your water bill, or a bathroom renovation — we handle full toilet replacements the same day in most cases. We remove the old unit, install the new one, and haul the old toilet away.
Most toilet problems are internal tank components. Here's what each part does and what happens when it fails — so you know exactly what you're paying for:
Flapper
The rubber flap at the bottom of the tank that seals water in until you flush. When it wears out or warps, water trickles continuously from the tank into the bowl — the classic "running toilet" sound. Replacement takes about 20 minutes and is one of the least expensive plumbing repairs there is.
Fill Valve
Controls how water refills the tank after flushing. A worn fill valve either runs continuously, fills too slowly, or causes the toilet to cycle on and off randomly (phantom flushing). Direct replacement, same day.
Flush Valve & Flushometer
The flush valve is the assembly the flapper seats against. When the valve seat is corroded or pitted, even a new flapper won't seal properly and the toilet keeps running. We replace the flush valve seat or the entire assembly depending on condition.
Wax Ring
The wax seal between the toilet base and the floor drain flange. Not a "fix" — once it fails it must be replaced. We pull the toilet, install a new wax ring, reseat the toilet, and retorque the mounting bolts to spec.
Tank-to-Bowl Gasket & Bolts
The rubber gasket and bolts that connect the tank to the bowl. When the gasket deteriorates or the bolts corrode, water leaks from the connection. Replaced as a set.
Shut-Off Valve
The valve behind your toilet that controls water supply to the tank. These corrode and seize over time — sometimes they can no longer be closed in an emergency, which is a serious problem. If yours is stiff, dripping, or won't close fully, we replace it as part of the toilet service. Failing shut-off valves are common throughout the home, see our faucet repair and installation page if you're noticing the same issue at a sink.
Same-day service — A broken toilet can't wait. We prioritize toilet calls and aim to arrive within 1 to 3 hours.
Parts on the truck — Common flappers, fill valves, wax rings, shut-off valves, and tank rebuild kits on every service vehicle. Most repairs done in one visit.
Licensed plumbers — Every technician is fully licensed in New York State. Not a handyman, not a drain-only tech.
Upfront pricing — You get a firm number after we assess the problem. No open tickets, no hourly surprises.
We haul the old toilet away — Included with every full replacement. Nothing for you to drag to the curb.
Honest repair vs. replace advice — We tell you what
| Service | Typical Cost in Queens |
|---|---|
| Flapper replacement | $100 – $175 |
| Fill valve replacement | $125 – $200 |
| Complete tank rebuild (all internals) | $200 – $325 |
| Wax ring replacement | $175 – $300 |
| Tank-to-bowl gasket & bolts | $150 – $250 |
| Toilet unclogging (auger) | $150 – $275 |
| Shut-off valve replacement | $125 – $225 |
| Full toilet replacement (labor only) | $200 – $375 |
| Full toilet replacement (supply & install) | $400 – $850 |
Firm price given after diagnosis — before we start anything. What we quote is what you pay.
We provide toilet repair and replacement throughout Astoria, Long Island City, Sunnyside, Woodside, Jackson Heights, Ditmars-Steinway, Astoria Heights, East Elmhurst, and surrounding Queens communities. Zip codes 11101, 11102, 11103, 11104, 11105, 11106 and nearby areas. Residential homes, apartments, multi-family buildings, and small commercial properties.
Stop flushing — repeated flushing on a fully blocked toilet will cause it to overflow. Call us. We use a professional closet auger to clear blockages that plungers can't reach. Most toilet clogs are cleared in under an hour. If your toilet backing up is also causing other drains to gurgle or back up, that's a main sewer line blockage — a different and more urgent situation we also handle same day.
Yes — a running toilet wastes up to 200 gallons per day, which adds up fast on a NYC water bill. The fix is almost always a $125 to $200 repair — flapper, fill valve, or float adjustment. It pays for itself quickly. Call us and we'll fix it today.
Most single-component repairs — flapper, fill valve, wax ring — run between $100 and $300 fully installed. A complete tank rebuild with all internals replaced runs $200 to $325. Full toilet replacement with a quality toilet supplied and installed typically runs $400 to $850. We give you a firm price on-site before starting.
Most likely yes. Water at the base of a toilet that appears after flushing — not from condensation — almost always means the wax ring has failed. The wax ring is a one-time-use seal and must be replaced once it goes. We pull the toilet, install a new wax ring, reseat it, and test it. This is a same-day repair.
Absolutely. Purchase whatever toilet you want and we'll handle the full installation. Just make sure you have the rough-in measurement correct before buying — standard is 12 inches from wall to drain center, but some older Queens homes have 10-inch rough-ins. Not sure? We'll measure when we arrive.
One call and we'll have a licensed plumber at your door today. We are available 24/7 to serve our community.